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August 11, 2016
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UK: Are Agencies Blackmailing Venues Over Commission?




Some agencies are threatening to take business elsewhere unless venues match their competitor’s commission rates, in a practice that has been called “totally unethical” at the latest EventHuddle.

meetingshuddle panelA venue-based audience member told the panel that he had encountered situations where agencies had been “completely blatant” with wanting higher commission rates, saying “some will say ‘Venue B has offered us 15 per cent – if you don’t match it, the business will go to Venue B’.” He added: “It’s a small portion but there are some agents that do it.”

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