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December 9, 2014

More Hotels Adopt Marriott's Meeting Services App




An additional 75 hotels in Marriott's portfolio have adopted the company's Meeting Services App. Nearly 600 hotels now offer MSA, including select Autograph Collection Hotels, as well as properties in Europe and the Middle East. Properties in the Asia Pacific region are expected to offer MSA in the first quarter of 2015. Currently available in 20 different languages, MSA breaks down language barriers and makes it easy for event planners and hotel event staff to communicate in their native tongues while executing their meetings.

Marriott's Meeting Services App technology lets meeting planners make and adjust real-time requests for coffee refills, room temperature changes and tech needs from their smartphones. Customized for each event's meeting rooms and spaces, the app is sent to the planner by the host hotel three days before the event begins and is available for use on all web-enabled devices.

Meeting Services App is part of a branded suite of apps available at nearly 600 properties in four brands, including Marriott Hotels (Red Coat Direct), JW Marriott Hotels (JW Event Concierge), Renaissance Hotels (R.E.N. Meetings Expert) and select Autograph Collection hotels (Meeting Services App), allowing for a familiar platform with a distinct brand experience.

Good to know: In Q2, 2015 select Courtyard Hotels outside the United States will launch a branded version of MSA.


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