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October 13, 2008
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RAISING THE BAR:How the HBAA is helping corporate meetings and events planners




Now with a new brand and sharper focus, the HBAA has been spearheading the drive for improvements in service standards among its members - hotels, conference centres, booking agencies and events management companies. HBAA member Douglas O'Neil, managing director of major booking agency Inntel, talks Andrew White through the initiatives and how they will benefit corporate meetings and events planners.


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