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March 31, 2015
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South East Europe: Top 10 City Meeting Hotels


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Kongres Magazine has evaluated 26 city meeting hotels. The top 10 are:

 

1.

PARK HYATT VIENNA

Vienna, Austria

4.89

A unique blend of tradition and modernity, this is a temple of the best hotel aesthetics, which is essentially intimate, sophisticated, respectful of its history and not at all boastful. All of this inspired us during our visit and we believe that the newly opened hotel has set new standards in the regional hotel industry, where absolutely nothing has come about by chance. A superior hotel is one that is a remarkable storyteller of timeless stories, just as is the case of what we enthusiastically experienced in Vienna.

2.

ESPLANADE ZAGREB

Zagreb, Croatia

4.81

The hotel is an excellent choice for business and congress guests and is probably the regional flagship in terms of service quality, customer care, prestige and image. Staying at the hotel is a special experience, with a package that gives you a real feeling of luxury.

3.

HOTEL MARK LUXURY

Prague, Czech R.

4.80

As a rule, luxury hotels must surprise us. In this respect The Mark is special because of its timeless elegance. In every sense there is nothing that disturbs the view; it seems that everything is in its rightful place and the hotel is proving that this kind of lifestyle is certainly still worth something. The Hotel Mark has two main advantages over other hotels: the first its garden and the second is being in one of the best locations in Prague, next to the Municipal House, the Czech National Bank and just a few steps away from the Prague triangle at the intersection of Hybernska, Na Prikope and Republic Square.

4.

METROPOL PALACE

Belgrade, Serbia

4.79

The legend has returned to Belgrade. After a long renovation the historic heritage of the hotel has been excellently restored and today it is flirting with premium hotels in the major metropolitan cities of the region. Warm colours, superior lighting, retro furniture and services at an appropriate level all place it among the best hotels in the Balkans. If you want to impress your conference guests then at the moment this hotel is your best choice in Belgrade. It is the hotel from which the memory of the good times, which many people are longing for today, is making a return.

5.

HOTEL SAVOIA EXCELSIOR PALACE

Trieste, Italia

4.65

The Savoia Excelsior Palace is definitely a good example of why such hotels are still a major selling hit and a glowing exception from the otherwise quite tired Trieste congress-hotel scene. The hotel is a good starting point for the re-launch of Trieste as a congress destination. ‘Less can be more’ is the ethos of what is probably the most stylish first category facility in Trieste and also in the wider region.

6.

SHERATON SOFIA HOTEL BALKAN

Sofia, Bulgaria

4.51

An extremely practical classic hotel, which has recently witnessed an increase in its competition. The question therefore remains as to what, in addition to its central position, differentiates the hotel from the contemporary competitors. If you're a fan of minimalism and the latest hotel fashion then this hotel is not for you. It is a traditional hotel with a classic charm felt at every step from the hotel lobby onwards. However, for the hotel to keep pace with the competition it will need some cosmetic refurbishment in the guest rooms.

7.

CROWNE PLAZA BELGRADE

Belgrade, Serbia

4.49

The hotel is a true convention hotel that at the moment outperforms the rest of the Belgrade convention hotels. It stands out both in terms of size and functionality of the meetings area, and it has extremely quickly become synonymous with being the congress hotel of Belgrade, a hotel that sets new standards and especially for the city’s congress scene.

8.

FALKENSTEINER HOTEL BELGRADE

Belgrade, Serbia

4.47

First of all we assess a hotel with the eyes, then later comes the assessment from a range of other senses. Here the enthusiasm levels are high, thanks to the architect, Boris Podrecca, who has succeeded in redefining the urban business hotel.
The main feature of the hotel is its dynamic and attractive appearance and top quality of services tailored to business customers, which places the hotel at the top end of Belgrade’s current hotel offer.

9.

KEMPINSKI HOTEL ZOOGRAFSKI SOFIA

Sofia, Bulgaria

4.46

Reasonable prices, a solid selection of restaurants, beautiful views from the rooms (especially to the Vitosha mountain) and a great convention centre are the main advantages of the hotel, yet it is far from reaching the standards of other hotels in the Kempinski chain. The lobbies and other public areas are urgently calling out for renovation, and the inconsistent services are also quite noticeable. On final evaluation the hotel better fits into the four star category and does not reflect the five star standard. However, with the diversity of the offer in combination with the cuisine, the large number of rooms and its overall spaciousness, it is still a very good choice for meeting planners.

10.

GRAND HOTEL UNION EXECUTIVE

Ljubljana, Slovenia

4.45

The taste of meeting organisers can be unpredictable and difficult to follow, but the choice of Grand Hotel Union is definitely a right one, due to the excellent convention halls and, of course, the flexible and friendly staff. In the Ljubljana conference offer the Grand Hotel Union reigns. An excellent hotel for convention gourmets and a true flag bearer of the Ljubljana hotel conference offer since 1905.

 

TOP 10 CITY MEETING HOTELS 2014 - LUXURY

1.

PARK HYATT VIENNA

Vienna, Austria

4.89

2.

ESPLANADE ZAGREB

Zagreb, Croatia

4.81

3.

HOTEL MARK LUXURY

Prague, Czech R.

4.80

4.

METROPOL PALACE

Belgrade, Serbia

4.79

5.

HOTEL SAVOIA EXCELSIOR PALACE

Trieste, Italia

4.65

6.

SHERATON SOFIA HOTEL BALKAN

Sofia, Bulgaria

4.51

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TOP 10 CITY MEETING HOTELS 2014 - PREMIUM

1.

CROWNE PLAZA BELGRADE

Belgrade, Serbia

4.49

2.

FALKENSTEINER HOTEL BELGRADE

Belgrade, Serbia

4.47

3.

KEMPINSKI HOTEL ZOOGRAFSKI SOFIA

Sofia, Bulgaria

4.46

4.

GRAND HOTEL UNION EXECUTIVE

Ljubljana, Slovenia

4.45

5.

HYATT REGENCY

Belgrade, Serbia

4.44

 

HOTEL WESTIN

Zagreb, Croatia

4.44

7.

HOTEL LEV

Ljubljana, Slovenia

4.43

8.

HOTEL BRISTOL

Sarajevo, BiH

4.35

 

FOUR POINTS BY SHERATON LJUBLJANA

Ljubljana, Slovenia

4.35

10.

HOTEL SHERATON

Zagreb, Croatia

4.30

 

Hotels are rated by the HIDDEN CONGRESS GUEST. These are professional people who have many years of experience in the meetings industry and the additional knowledge of hospitality management. The evaluation matrix contains over 450 measurable criteria, which are divided into different categories, such as the first contact with the customer, the general impression upon arrival, the behaviour of employees and a host of others. Each category is assessed by the share of conditionality and the average rating, which allows the improvement of the quality of the individual criteria.


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