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October 23, 2015

Sponsored: DMCs Critical to MICE Buyers


Meeting and incentive planners understand attention to detail. When booking for their clients, it is critical to have a clear grasp of a group’s needs and how to ensure that they have a customized, personal experience.

But the question arises: what do you do when you cannot be on site or are unfamiliar with the destination that a group requests? Shawn Sawyer, Creative Director and President of Cacique International, Ltd., a full service destination management company specializing in the Bahamas and the Turks & Caicos Islands, notes that DMCs play a crucial role in ensuring the smooth and personal experiences that meeting planners are seeking to create for their clients.

“Good DMCs bring trust, value, and creativity to the table,” said Sawyer. With 18 years of experience bringing the Bahamas and the Turks & Caicos Islands to the world, Sawyer says that Cacique delivers a customized experience to its clients by acting as a one-stop shop for their program management needs.

Cacique created their own in-house umbrella of divisions inclusive of A/V, lighting, wedding services, and more to become a DMC that is easily capable of accommodating a variety of their clients’ needs without the need to subcontract operations elements to outside vendors.

The expert program management that DMCs like Cacique provide to MICE buyers can help to create seamless experiences that increase their clients’ ROI and can sometimes even save the day.

Sawyer recounted a particular instance regarding a client who chartered a cruise, which very shortly after went bankrupt leaving their client’s hands tied. “Cacique turned a 650 person program around in 6-8 weeks. When you have a program for 650 people from something that they completely lost, the ability to turn it around and produce an amazing event was a challenge that turned very successful!” said Sawyer.

Cacique International, Ltd. continues to grow its offerings to provide their services to all groups—whether it’s weddings, conventions, incentive groups, or other meetings related travel. They aspire to foster transparency and open communication between DMCs and their MICE clients, which Sawyer notes is “a marriage made in heaven”.

For information on Cacique International, LTD., visit their website at: http://www.caciqueintl.com/ .


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