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December 22, 2015

Middle East: IHG Launches Two New Business Travel Initiatives

InterContinental Hotels Group has launched two new initiatives aimed at aiding corporate clients and business travelers.

ihgFirstly, IHG Assist addresses traveller safety and security with a 24/7 phone line for corporate client concerns, security consultations between corporate security teams and IHG's global security team, and guest-location services to assist corporate partners in locating employees during emergencies.

IHG Meeting Point trains IHG hotel staff on regulations and requirements specific to pharmaceutical, automotive, energy and other business sectors to enhance meeting services.

Both initiatives are being rolled out at more than 4,900 IHG hotels.

"We are always looking to innovate and improve the services IHG hotels can offer our business travellers," said Ingrid Quimby High, the director of global groups and meetings strategy, IHG.

"Having listened to the specific needs of our customers, IHG has introduced IHG Assist and IHG Meeting Point to provide a more efficient, simple and streamlined way of working with businesses - whether they are hosting meetings or staying at our hotels.

"IHG Assist answers the increasing concern for traveller safety and security, and IHG Meeting Point enables us to offer the right meeting space at the right hotel, with an unparalleled level of service and sector-specific expertise. These industry-leading initiatives help build more trust and loyalty with our business guests."


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