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September 23, 2015
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Asia: More Asian MNCs Shift To Global Travel Management System


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More Asian multinational companies are cutting down on local TMCs in favour of a centralised global corporate travel management system for greater convenience and savings.

Singapore-based Applied Materials South East Asia awarded its travel management contract to Carlson Wagonlit Travel (CWT) in November last year and is now using a call centre in Poland.

The company’s regional travel manager of global travel services, Winnie Liew, told TTGmice e-Weekly that using CWT helped because many of her travellers head to the US where they fly on Southwest Airlines whose “best deals can’t be purchased in Asia”.

“We need a lot of non-GDS carrier content, especially for Southwest Airlines in the US,” Liew explained. “This prompted staff to buy direct from the airline’s website and as a result we lost track of our travellers.”

She added: “Furthermore, our people move from country to country so there are a lot of challenges in profiling. CWT enables us to move profiles from country to country, saving our travellers the hassle of having to fill out their profiles every time they are transferred.”

Read More at Ttgmice.com...


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