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January 5, 2015

Four Seasons Los Angeles Reaches Out to Chinese Market




Good news for international meeting planners looking to attract Chinese business professionals: The Four Seasons Hotel Los Angeles at Beverly Hills recently received the China-Ready designation by the Los Angeles Tourism & Convention Board

The Hotel’s website has been translated for the Chinese market, and a Chinese Guest Relations Manager position has been created to be the main point of contact for guests from China. In addition, the Hotel has employed several other Four Seasons staff members who are fluent in Mandarin and Cantonese. Chinese guests are welcomed to the Hotel with in-room welcome tea service, an iPad app listing all Hotel services including room service and Spa in Simplified Chinese, and other welcome gifts.

The Hotel's Concierge offers a Chinese tourist guidebook and can arrange Cantonese and Mandarin-speaking private guides and butlers upon request. The SING TAO daily newspaper is also available at $10 each.  Each guest room is equipped with an iPad 2 with complimentary access to CHINA Daily, as well as the Chinese translations of the New York Times, Financial Times and Wall Street Journal. 

The Hotel is now offering a traditional Chinese breakfast menu and the Chef is working to create additional Chinese culinary items, in addition to congee and shrimp chow mein. The guest rooms at Four Seasons Hotel Los Angeles at Beverly Hills feature private step-out balconies with beautiful views of Beverly Hills, Downtown Los Angeles or the Hollywood Hills, and smoking is allowed on each balcony. In addition, China UnionPay credit and debit cards are accepted at the Hotel.

The Four Seasons Hotel Los Angeles at Beverly Hills has 9,650 square feet of event space, with a 4,200-square-foot ballroom. There are 10 function rooms in total, nine of which open to balconies or terraces and two of which have permanent boardroom tables.


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