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September 2, 2016

Travel Leaders Reports Success of Connect Program




“Travel Leaders Connect” offers business travelers access to immediate “lifeline” during airline outages through Travel Leaders Corporate.

business traveler
Photo by Ryan Mcvay/DigitalVision/Getty Images

Computer failures and “power outages” at major airlines during July and August lead to the cancellation of more than 4,300 flights in the United States, but for more than 1,200 Travel Leaders Corporate business travelers impacted by the most recent spate of cancellations, staying connected and informed was aided Travel Leaders Connect.

The communication network provides travelers with real-time access to critical and often fluid travel updates through direct mobile connection via chat and text. In addition to the instant information, travelers are provided easy access to a corporate travel agent expert. During the most recent airline outage, Travel Leaders Connect sent 4,500 travel status updates and alerts to 1,241 clients who were impacted. Travel Leaders Connected then completed all 750 necessary re-accommodations.

Travel Leaders Connect offers business travelers a state-of-the-art flight notification process, including the status of a trip four hours prior to departure and any delays that may affect reservations. Also offered is a customized transaction menu based on traveler’s preferences and access to language translations, visa and passport services as well as last-minute hotel bookings. For late breaking news alerts, Travel Leaders Connect has a confirmation of receipt received to assure travelers are safe in unforeseen circumstances.

Built for actionable, secure communication, Travel Leaders Connect is PCI (payment card industry) certified and it is a Service Organization Controls (SOC) 1 Type 1, 2 and 3 certified, assuring no personally identifiable information is shared or exposed.

For more information on Travel Leaders Connect or Travel Leaders Corporate’s three main service offerings – travel fulfillment, travel consulting and meetings management – email partnerships@tlcorporate.com or call 877-404-4173.

This story originally appeared on www.travelagentcentral.com.


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