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February 1, 2018

These Hotels Aren’t Following Marriot’s Lead on Group Commissions




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A number of hotels aren’t moving to cut group commissions in the wake of Marriott International’s decision to reduce its commission levels from 10 to 7 percent at its properties in the United States and Canada, effective March 31. Three hotels are raising group commissions for a limited time, while Wyndham Hotel Group says it will hold them steady. 

“With the conversation circulating around commissions this week, wanted to reach out to confirm that Wyndham Hotel Group is not making any changes to our strategy,” a Wyndham spokesperson tells International Meetings Review. “We value our partnership with all group intermediaries and travel agents and will continue offering 10 percent commission on room revenues with no plans to adjust in the near future.”

Wyndham Hotel Group represents more than 8,100 properties globally across 19 brands, including Wyndham Hotels and Resorts, Wyndham Grand and Tryp by Wyndham.

Three other hotels reached out to International Meetings Review saying that they would increase their group commissions from 10 percent to 12 percent in response to the “growing trend of incentive and commission cutbacks,” according to a representative for the properties. They are Eden Roc Miami Beach, Nobu Hotel Miami Beach and Nobu Hotel Los Cabos, and they are applying the increased commission offer to groups that book a minimum of 10 rooms per night who are already contracted or new groups that are contracted now through December 31, for travel anytime.

Marriott has said that the cuts were necessary because costs for the company’s North American hotels and owners are growing faster than group revenue, impacting hotel profitability.

“At Marriott International, meetings and events represent a critical part of our business as well as an opportunity to drive innovation and win with customers,” the company said in a statement provided to International Meetings Review. “The current business model and environment, however, present significant obstacles to making the investments needed to deliver a world-class experience for customers.”


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