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November 27, 2018

Hyatt to Cut Meeting Planner Commissions

Hyatt Centric South Beach Miami

Hyatt has become the latest major hotel company to cut commissions for meeting planners, a company spokesperson has confirmed to International Meetings Review. Effective February 1, 2019, Hyatt will reduce commissions for third parties booking group business at hotels in the United States from 10 percent to 7 percent. 

“We did not arrive at this decision easily – after careful evaluation, this change ensures our commissions structure meetings the needs of our constituents, remains competitive in the market and is in line with the industry as a whole,” a Hyatt spokesperson tells IMR. “Intermediaries are important partners for Hyatt and we understand the value they bring to our organization as well as to their customers. We remain committed to closely collaborating with meeting planners and travel agents to deliver meaningful experiences and foster shared success.”

The change will not affect business booked prior to February 1, 2019, even if the event occurs after that date, Hyatt said. 

The move makes Hyatt the latest major hotel company to reduce its commissions to around 7 percent. On March 31 Marriott International, which became the largest hotel company in the world following its merger with Starwood, put into effect its commission cut from 10 to 7 percent at its properties in the United States and Canada. In April, competitor Hilton announced it would follow suit with its own 10 percent to 7 percent commission cut, which took effect October 1 at its properties in the United States and Canada.

In May, InterContinental Hotels Group (IHG) announced that it would reduce commissions from 10 percent to 7 percent. That change will take effect January 1, 2019. 

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