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February 2, 2016
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Australia: Service Standards Need to Improve


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The hospitality and tourism industry will need to be able to access higher-levels of skilled workers if Australia is to continue growing the market, according to Tourism Accommodation Chair (TAA) chair Martin Ferguson.

dinnerFerguson said the Australian tourism and hospitality industry had stepped up to the mark to attract greater numbers of Chinese visitors, with Tourism Australia and the Government providing support through proactive marketing, free trade agreements and facilitation of bilateral airline agreements.

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