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October 16, 2009

New phone system could improve meetings and events

A new instant messaging-style communications system could help improve the event experience for organisers and delegates.

MyOnSIP is an on-demand phone system that provider Junction Networks says is ideal for “temporary communities” such as those created through meetings and events. The system is currently being tested by Convention Communications, a Columbus, Ohio-based firm that specializes in renting IT and telecommunications technology, such as phones, computers and data networking equipment, to meetings and events planners.

The company helps companies like George P Johnson, Maritz, and Carlson Marketing Group produce events for large corporations, including Cisco Systems, Ford, and Salesforce.com, setting up temporary data and voice networks in hotels, convention centers and events venues.

Convention Communications currently uses the Junction Networks supplied OnSIP system for its scalability and flexibility. The system fulfills the company’s criteria for events of being easy to install and remove, travelling well, having no additional costs for extensions and working well across several sites.

Convention Communications is currently trialling the new my.OnSIP system, which has an instant messaging-style online interface. The company’s technology director Chad Booker believes that it could offer even more possibilities for meetings and events communication that the existing OnSIP system.
To date, Booker has used the my.OnSIP tool among Convention Communication’s staff, but the company is now working on offering the online user controls to its customers as well, under its own banner. The company is also customising the phones’ own mini browsers to show meeting-related news, directories and information.

“We’ve blended our services with OnSIP,” says Booker, “to give each event its own clickable contact list of staffers, as well as a quality, efficient entry point for exhibitors, attendees, speakers and vendors, who call while the event is in progress.”

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