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March 29, 2009

HelmsBriscoe’s global site procurement associates hit 1,000 mark

One of the world’s leading independent providers of site selection and RFP services for the meetings industry, HelmsBriscoe, has recently added the 1,000th associate to its network.

HelmsBriscoe associates accelerate the decision-making process for meeting planners by researching hotels and other meeting venues that match their clients’ criteria, negotiating rates and concessions by leveraging the company’s volume purchasing power, and facilitating the contracting process.

Founded in 1992, HelmsBriscoe provides a network of procurement specialists, and now has 1,000 associates across 45 countries. The company combines its highly experienced global distribution with proprietary knowledge databases of 79,000 hotels containing more than five years of rate histories, the documented experiences and insights from its associates and clients, and a proprietary electronic RFP tool.

The announcement about HelmsBriscoe’s 1,000th associate was made at the company’s Global Forum, recently held in Malta, which offered training, workshops and networking opportunities for hundreds of associates, suppliers and partners.

“The continued growth of HelmsBriscoe, as evidenced by this significant milestone, is testament to the value we deliver for meeting planners everyday across the globe,” said HelmsBriscoe Founder and chief executive Roger Helms.

“In these volatile times, clients are relying more heavily on our global presence and volume purchasing power to get the highest return on their investment. We are proactively addressing meeting planners’ needs by expanding our network of associates and equipping them with the technology and training needed to deliver superior service.”

HelmsBriscoe, which has its headquarters in Scottsdale, Arizona, unveiled technology advancements at the forum, which will enable associates to more quickly respond to customer needs and expedite communications with partner hotels. Specifically, HelmsBriscoe Insite is a proprietary database, which includes the documented experiences of associates and clients with destinations and hotels. New improvements to the system include filters that will allow associates to narrow search results, the ability to post video of properties and experiences for other associates to view, and an improved look and feel.

“We have been very pleased with the incredible international associate growth we have been able to sustain these past 12 months,” said Ian Quartermaine, managing director of HelmsBriscoe’s international division.

“The growth of our brand reinforces the global consistency of our service delivery we offer our customers, whether they are in Beijing, Buenos Aires, Sydney, Hong Kong, Rome, Geneva, Bangalore, Dubai or Paris, Texas.

"We are proud of the quality of our associates and the unique perspectives they bring because of their extensive hospitality expertise. Armed with these advanced technologies, like HB Express 2.0 and training, the results they deliver for clients are truly unmatched in the industry.”

HB Express 2.0, the company’s RFP sourcing technology, is being improved to include international templates, the ability to include attachments, and the option of inputting acceptable date ranges rather than specific dates. In addition, the company’s proprietary promotions calendar will now include details of canceled space, which can offer significant savings to clients if inventory is available within their chosen destination.

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