Americas: New Software Creates Quick and Easy Manifests for Ground Transfers
Is there a less elegant element of meeting operations than airport transfers? Probably not. But this Rodney Dangerfield of tasks has to get done! And while it’s not a huge part of your budget (about four percent of overall spending on a meeting, on average), it can prove a major hassle. It should be a simple process: Collect the names of arriving attendees, associate those names with accurate flight times and origins, and group the passengers efficiently in vehicles.
But everyone involved in the process knows it’s not simple. First, all that information has to move from attendee to planner to destination management company to transportation provider, with data likely being re-entered into new systems at each step. Second, no initial manifest has ever looked like a final manifest: Additions, cancellations, changes, and corrections are a fact of planning. And third, all that initial inputting and continual refining can take days of work.