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October 9, 2018

Americas: Hyatt Says “No” to Hate-Group Meetings

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After initially defending its decision to host an anti-Muslim conference September 4-5 at the Hyatt Regency Crystal City in Virginia, Hyatt Hotels Corp. has announced that it will no longer host hate groups at its 800 worldwide hotels and resorts.

Hyatt announced the new policy in an internal memo last week. The company is not releasing the memo but provided this statement from a company spokesperson: “Hyatt President and CEO Mark Hoplamazian recently announced that Hyatt will no longer allow hate groups, those who primarily seek to disparage or demean a specific group of people, to host meetings or events at our hotels moving forward. It’s clear that consumers today—and especially employees—have even higher expectations of companies to live their values. Hyatt is a company that’s clear in its values and what it stands for—our purpose is to care for people so they can be their best. We’ve been taking new strides every day to live our purpose, and that has included a fresh look at many things. On the heels of some guest and colleague feedback we received about groups, we decided it was the right time to take a fresh look at our practices around hate groups. This is a complex and emotional issue, but what we’ve concluded is that we need to commit to a higher level of vetting such that groups using hate speech, primarily seeking to disparage or demean a particular group, are not welcome in our hotels.”

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