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May 9, 2016

Americas: How to Do a Site Inspection With Your Smartphone

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Katie Senkowski, CMP, manager, meetings and events, at AIG, needed to settle on a short list of hotels for an important upcoming event in Chicago. Her team was headed to the Windy City to do final site visits, but Senkowski needed to be on site with another program and couldn’t make the trip. So David Katz, director of sales and marketing at the Omni Chicago Hotel, one of the properties under consideration, suggested a site visit via FaceTime—the video call option on an iPhone.

Photo by Freeimages.com/Eric Gross

Katz has conducted other virtual site inspections in the past. “With technology vastly improving, we have the ability to connect with our guests even when they are not able to experience the Omni Chicago Hotel in person,” he says, and still offer “an authentic feel for the local flavor.”

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