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July 12, 2016
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Americas: Are Planners Liable for Airbnb Problems?


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Planners may be reluctant to include Airbnb and other short-term home rental services in their official room blocks, but there’s no denying that they are becoming increasingly popular with attendees and exhibitors. So what happens if something goes wrong?

airbnb problemsJosh Grimes, an attorney with Grimes Law Offices, addressed this topic during a session at the Meeting Professionals International World Education Congress in June. The issue for planners, he says, is less about culpability and more about customer service.

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