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May 26, 2017

Lufthansa Group Launches New “One Click” Group Booking Tool




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Looking to send a group to your next meeting? The Lufthansa Group, parent company of Austrian Airlines, Lufthansa and SWISS, has launched a new “one click” integrated group booking tool. 

With just one online tool, groups of 10 or more people can request any flight combination between the three network airlines and receive an immediate confirmation after booking. Furthermore, groups can consist of private individuals, business travelers or tourists.

Following the booking request, the "Book-a-Group" tool, which is available in 14 different languages, will deliver a price quote in real time. The commercial conditions for group journeys have been improved and standardized in one single contract valid for all Group hub airlines and all new bookings being processed in the "Book-a-Group" tool. 

One significant improvement is the introduction of a short term booking option, Lufthansa Group said. In the future, it will be possible to cancel bookings at no charge if the cancellation is done within 72 hours of the booking, and also within 60 days of the actual flight itself. The service will now be provided through one point of contact, instead of having different contact persons for each airline.

"With the new, integrated ‘Book-a-Group’ tool, we have been able to implement a further step in the harmonization of our products and services across all network airlines," said Tamur Goudarzi Pour, vice president sales, the Americas, Lufthansa Group Airlines, in a written release. "The Lufthansa Group hub carriers Austrian Airlines, Lufthansa and SWISS are represented by one integrated sales team, which can now offer group bookings with an easy tool out of one single source."

Likewise, it will be possible to use the "Book-a-Group" tool to request different Lufthansa Group airline flight combinations (Brussels Airlines and Eurowings), as well as many other Lufthansa Partner Airlines, Lufthansa Group said. 

Visit www.lufthansagroup.com


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