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September 19, 2017

Air Travel: Hurricanes Maria, Jose Disrupt Flights




american airlines

A number of hurricanes are disrupting flights this week.

Hurricane Maria

With Hurricane Maria approaching Puerto Rico as a powerful category 5 storm, a number of airlines are issuing cancellation and change waivers:

American Airlines has issued a change waiver for customers traveling through Providenciales, Turks and Caicos and St. Thomas in the USVI through October 31. Rebooked travel must take place through December 31 between the same city pair in the same cabin (or pay the difference). Customers flying through St. Maarten through August 31 can rebook for travel through September 30. Customers flying through a number of other impacted Caribbean destinations through September 26 can rebook through October 2. In all cases customers must have bought their tickets by September 18.

United Airlines customers flying through Puerto Rico through September 23 can rebook through September 30. For rescheduled travel departing after September 30, the airline will waive the change fee, but a difference in fare may apply.

Delta customers traveling through the Dominican Republic and Puerto Rico through September 26 can rebook through October 2, with the new ticket to be issued no later than that date.

Southwest Airlines reports that it is evaluating the need for additional service from San Juan, Puerto Rico, in advance of the storm’s arrival. Some additional flights to and from San Juan may not be immediately visible on the airline’s website, and so customers are encouraged to call 1-800-IFLYSWA (1-800-435-9792) for the latest flight information. Customers who are flying through September 22 can rebook in the original class of service or travel standby within 14 days of their original date of departure between the original city pair.

JetBlue is offering a waiver for customers flying through September 21 for rebooked travel through September 30. The original travel must have been booked on or before September 17.

Hurricane Jose

Hurricane Jose remains well off the eastern coast of the United States, but it could bring tropical storm-force winds to Martha’s Vineyard and Nantucket by Thursday.

American Airlines has issued a change waiver for customers traveling through the Northeastern U.S. through September 20. Customers must have bought their ticket by September 18, and rebooked travel must take place through September 23 between the same city pair in the same cabin (or pay the difference).

United Airlines, Delta and JetBlue have issued waivers for travel through September 20, with rebooked travel to take place through September 23. Customers flying on Southwest Airlines through September 20 can rebook in the original class of service or travel standby within 14 days of their original date of travel between the same city pair.

Norwegian, easyJet to Connect Route Networks

In flight news, Norwegian Airlines and easyJet have announced a partnership that will allow passengers to connect long-haul Norwegian flights with short-haul easyJet flights with just one booking.

With this partnership, easyJet has now added Norwegian to the “Worldwide by easyJet” initiative that they have just launched, which gives passengers the opportunity to seamlessly connect flights from multiple airlines in order to streamline the process of around-the-world travel and simplify it to one transaction.


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